Undocumented Migrants and Healthcare Providers

In the Netherlands, an estimated 25,000 to 60,000 different asylum seekers, Dublin claimants, undocumented migrants (and from outside Europe) are confronted with vulnerabilities in building their lives.

Their access to healthcare is often hampered by various barriers.


Migrants experience obstacles that negatively affect the quality of care.

Healthcare providers and their patients are confronted with language and cultural barriers, a lack of knowledge about their rights, and the patients often have the fear for authorities.

Healthcare providersstruggle with a lack of time and complex regulations, such as the CAK regulation, that hinder access to appropriate care.

Objective of the collaboration
In order to build bridges to better healthcare, the connection is sought with healthcare institutions and organizations.

This is carried out for the Access To Healthcare Committee and by students of the Athena Institute. It not only aims to create Academic work, but wants to provide practical solutions that improve access to care.

The project aims to gain more insight into the obstacles that both migrants and healthcare providers experience when seeking or providing healthcare in the Netherlands.

How follow-up actions should be taken, such as taking a ‘buddy’ to appointments, preparing well for visits, and informing healthcare providers about the rights of undocumented migrants.

These interventions are aimed at a better health experience for both migrants and healthcare providers.

Access to Healthcare Committee has a long-term collaboration with Athena.